Terms & Conditions

01 Acceptance of Terms

These Terms & Conditions ("Terms", "Agreement") constitute a legally binding agreement between you ("User", "Player", "you") and pphpg ("Company", "Platform", "we", "us", "our"), operator of the online gaming platform accessible at https://pphpg.cam ("the Website" or "the Platform").

By completing the registration process, making a deposit, placing a bet, playing any game, claiming any bonus, or otherwise using pphpg services, you acknowledge that you have read, understood, and agree to be bound by these Terms, together with our Privacy Policy and Responsible Gaming Policy, each of which is incorporated herein by reference.

These Terms apply to all versions of the pphpg platform, including the website accessible at pphpg.cam, any pphpg mobile application (Android APK or iOS-optimized web), and any future platform or product operated under the pphpg brand.

02 Eligibility & Age Restriction

To be eligible to register and use the pphpg platform, you must satisfy all of the following conditions:

• You are at least 21 years of age at the time of registration.
• You are a natural person capable of entering into legally binding agreements.
• You are not a resident or citizen of a jurisdiction where online gambling is prohibited or where accessing pphpg services would violate local laws.
• You are acting on your own behalf and not as an agent, trustee, or nominee of a third party.
• You have not previously been self-excluded or banned from pphpg or any other gaming platform on grounds of problem gambling.
• You are not an employee, director, officer, contractor, or family member of any pphpg employee involved in the operation of the Platform.

pphpg reserves the right to request documentary proof of age, identity, and address at any time. Failure to provide satisfactory documentation may result in account suspension and withholding of funds pending verification.

03 Account Registration & Verification

3.1 Single Account Policy

Each user is permitted to hold only one active account on the pphpg platform. Opening duplicate, multiple, or linked accounts — whether under the same or different names, email addresses, device identifiers, or payment methods — constitutes a material breach of these Terms and will result in permanent suspension of all associated accounts and forfeiture of all balances and bonuses held therein.

3.2 Accurate Information

You are required to provide truthful, accurate, and complete information during registration. You must promptly update your account information if any details change. pphpg shall not be liable for any losses arising from your failure to maintain accurate account information.

3.3 KYC Verification

Prior to processing any withdrawal, pphpg is required to verify the identity of the account holder ("Know Your Customer" or KYC verification). You will be required to submit a clear copy of a valid Philippine government-issued photo identification, which may include a UMID, SSS ID, PhilHealth ID, Passport, or Driver's License, as well as proof of address and proof of payment method where applicable. KYC verification is typically completed within 24 to 48 hours. Accounts that fail KYC verification will be restricted from withdrawals until verification is successfully completed.

3.4 Account Security

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. pphpg will not be liable for any losses resulting from unauthorized access to your account due to your failure to safeguard your credentials. You must notify pphpg immediately if you suspect unauthorized access to your account.

04 Deposits & Withdrawals

4.1 Accepted Payment Methods

pphpg accepts deposits and processes withdrawals exclusively in Philippine Peso (PHP) through the following verified payment channels: GCash, PayMaya, Bank of the Philippine Islands (BPI), Banco de Oro (BDO), and Metrobank. All transactions must be conducted through payment accounts registered in your own name. Transactions using payment accounts belonging to third parties are strictly prohibited.

4.2 Minimum Transactions

Minimum deposit amounts and minimum withdrawal amounts are set out on the Payments page within your pphpg account dashboard. These minimums may be updated from time to time and the current minimums shall always be those displayed within the Platform at the time of the transaction.

4.3 Withdrawal Processing

pphpg aims to process approved withdrawal requests to GCash and PayMaya within 5 to 30 minutes. Bank transfers to BPI, BDO, and Metrobank typically process within 1 to 3 business hours. Processing times may be extended during periods of high volume, scheduled maintenance, or where additional security verification is required. pphpg shall not be liable for delays attributable to third-party payment processors or banking institutions.

4.4 Anti-Money Laundering

pphpg operates in compliance with applicable Anti-Money Laundering (AML) and Counter- Terrorism Financing (CTF) regulations. Withdrawals must be processed to the same payment method used for the corresponding deposit wherever technically possible. pphpg reserves the right to request additional documentation for transactions that trigger AML thresholds or appear inconsistent with normal account activity. Suspected money laundering activity will be reported to the appropriate Philippine regulatory authorities.

05 Bonuses & Promotions

pphpg may, at its sole discretion, offer bonuses, free spins, cashback, reload promotions, VIP rewards, or other promotional offers to eligible players. All bonuses are subject to the following general terms, supplemented by specific terms published alongside each individual promotion:

• Bonuses are available to verified, eligible accounts only. A player may not hold more than one active bonus of the same type simultaneously unless expressly stated otherwise.
• All bonuses are subject to wagering requirements ("playthrough requirements") before withdrawal of bonus funds or bonus-derived winnings is permitted. The applicable wagering requirement for each bonus is specified in the individual promotion terms.
• Bonuses expire if not met within the timeframe stated in the individual promotion terms. Expired bonuses and associated winnings will be voided without compensation.
• pphpg reserves the right to withdraw, modify, or cancel any bonus at any time if it has reason to believe the bonus is being abused, exploited, or obtained fraudulently.
• Using bonus funds while placing bets that cover all or a statistically significant share of all possible outcomes ("bonus abuse") is prohibited and will result in forfeiture of the bonus and any associated winnings.
• Real-money balances are used before bonus balances unless stated otherwise in specific promotion terms.

06 Gameplay Rules

All games available on the pphpg platform are governed by individual game rules, which are accessible within each game interface. In the event of any conflict between these Terms and individual game rules, these Terms shall prevail unless the individual game rules expressly state otherwise.

6.1 System Malfunctions

In the event of a technical malfunction, system error, software bug, or hardware failure that affects the outcome of any game or transaction, pphpg reserves the right to void any bets or winnings arising from the malfunction and restore affected balances to their pre-malfunction state. pphpg will make reasonable efforts to notify affected players of any such action. The Company shall not be liable for losses incurred as a result of technical malfunctions beyond its reasonable control.

6.2 Cancelled and Void Bets

For sports betting, pphpg reserves the right to cancel, void, or revise odds on any event where there is evidence of an error in odds compilation, market suspension, event cancellation, or where a result is declared void by the relevant governing body. Stakes on void bets are returned in full to the player's account.

6.3 Responsibility for Bets Placed

Once a bet is confirmed and accepted by the Platform, the player is solely responsible for that bet. pphpg does not accept requests to cancel confirmed bets under normal circumstances. It is the player's responsibility to ensure all bet details are correct before confirming.

07 Prohibited Conduct

The following activities are strictly prohibited on the pphpg platform and constitute material breaches of these Terms that may result in immediate account suspension, forfeiture of funds, and referral to law enforcement or regulatory authorities:

• Using automated software, bots, scripts, AI tools, or any other technological means to interact with the Platform in a manner that provides an unfair advantage or circumvents game mechanics.
• Colluding with other players to gain an unfair advantage in any game, including but not limited to poker, live dealer games, or sports betting syndicates.
• Exploiting software bugs, loopholes, or unintended game mechanics ("cheating") to generate winnings inconsistent with normal gameplay.
• Registering multiple accounts to abuse welcome bonuses or other promotional offers.
• Using the Platform to launder money or facilitate any financial crime.
• Providing false information during registration, KYC, or any other verification process.
• Accessing the Platform from a jurisdiction where online gambling is illegal.
• Sharing or transferring your account to any third party.
• Any conduct that disrupts, damages, or interferes with the Platform's normal operation.

08 Intellectual Property

All content on the pphpg platform — including but not limited to software, source code, databases, game logic, graphics, artwork, logos, trademarks, brand names, text, audio, video, and user interface designs — is the exclusive property of pphpg or its licensed suppliers and game providers, and is protected by applicable intellectual property laws of the Republic of the Philippines and international conventions.

pphpg grants you a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not include any right to copy, reproduce, modify, distribute, sell, sublicense, or create derivative works from any content on the Platform without the prior written consent of pphpg.

09 Privacy & Data Protection

pphpg collects, processes, stores, and uses personal data in accordance with its Privacy Policy, which is incorporated into these Terms by reference and is available at pphpg.cam/privacy-policy. By registering on pphpg, you consent to the collection and processing of your personal data as described in the Privacy Policy.

pphpg complies with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and implements technical and organisational measures to protect your personal data from unauthorized access, disclosure, alteration, or destruction.

10 Liability & Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, pphpg PROVIDES THE PLATFORM AND ALL SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

pphpg does not warrant that the Platform will be uninterrupted, error-free, or free from viruses or other harmful components. You assume all risks associated with your use of the Platform and any reliance on information or content obtained through it.

IN NO EVENT SHALL pphpg, ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF OR INABILITY TO USE THE PLATFORM, INCLUDING GAMBLING LOSSES, LOSS OF DATA, LOSS OF PROFITS, OR LOSS OF BUSINESS OPPORTUNITY.

Nothing in these Terms shall exclude or limit liability for fraud, fraudulent misrepresentation, death, or personal injury caused by pphpg's negligence, or any other liability that cannot be excluded or limited under applicable Philippine law.

11 Account Suspension & Termination

pphpg reserves the right to suspend, restrict, or permanently terminate any account, at its sole discretion and without prior notice, for any of the following reasons:

• Breach of any provision of these Terms or any other policy of pphpg.
• Suspected fraudulent, deceptive, or criminal activity.
• Account holder determined to be under 21 years of age.
• Failure to pass KYC verification within a reasonable timeframe.
• Chargeback, payment dispute, or unauthorized transaction initiated by the account holder.
• Regulatory or legal requirement to do so.
• Extended inactivity (account dormancy policies may apply).

Upon account termination for cause (i.e., breach of Terms), pphpg reserves the right to forfeit all bonus balances and bonus-derived winnings. Real-money balances that were legitimately deposited (net of any forfeited bonuses) will be returned subject to the completion of KYC verification and AML compliance checks.

You may voluntarily close your account at any time by contacting pphpg customer support. Voluntary account closure does not entitle you to the return of any bonus funds or unfulfilled wagering requirements. Any remaining real-money balance will be processed for withdrawal to your verified payment method following KYC and AML clearance.

12 Responsible Gaming

pphpg enforces a strict 21+ age policy in compliance with PAGCOR regulations. The Platform is intended solely for adult entertainment. If you believe you have a gambling problem, or if gambling is negatively affecting your financial wellbeing, relationships, or mental health, we urge you to use our self-exclusion tools immediately and seek professional support.

pphpg's self-exclusion programme allows players to voluntarily restrict their own access to the Platform for a period of 30 days, 90 days, 6 months, 1 year, or permanently. Self-exclusion requests are processed promptly and cannot be reversed during the elected exclusion period. All responsible gaming tools are described in detail in pphpg's Responsible Gaming Policy, available at pphpg.cam/responsible-gaming.

13 Governing Law & Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation shall be governed by and construed in accordance with the laws of the Republic of the Philippines.

In the event of any dispute between you and pphpg relating to these Terms or the Platform, pphpg encourages players to first contact its Customer Support team for resolution. The parties agree to endeavour to resolve disputes amicably before initiating formal legal proceedings.

If a dispute cannot be resolved through good-faith negotiation with Customer Support, the parties agree to submit to the exclusive jurisdiction of the appropriate courts of the Republic of the Philippines.

14 Amendments to These Terms

pphpg reserves the right to amend, update, or replace these Terms at any time. When material changes are made, pphpg will provide reasonable notice to registered users via email notification, in-platform notification, or by posting a prominent notice on the Website, at least 7 days prior to the effective date of the change where practicable.

Your continued use of the pphpg Platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must discontinue use of the Platform and close your account before the effective date of the change.

The date of the most recent revision to these Terms is displayed at the top of this page as "Last Updated." It is your responsibility to review these Terms periodically to remain informed of any changes.

15 Contact Information

If you have any questions, concerns, or complaints regarding these Terms & Conditions, or regarding any aspect of the pphpg Platform, you may contact us through the following channels:

• Live Chat: Available 24/7 via the live chat widget on pphpg.cam. Average response time under 2 minutes.
• Email: [email protected] (plain text — not a clickable link). Responses within 3–6 hours during normal operating hours.
• Help Center: The FAQ section at pphpg.cam/faq contains answers to common questions about accounts, payments, and game rules.

pphpg's Customer Support team operates in English and Filipino and is available 24 hours a day, 7 days a week, including Philippine public holidays.